We take the safety of you and your child extremely seriously, and are committed to ensuring your visit to Explore and Play is happy and safe. We have a number of policies in place to make this happen.
Explore and Play encourages children to play independently in our play centre in a fun and stimulating environment. However there are inherent risks associated with children playing together and moderate physical activity. These include children being exposed to tripping or bumping into objects and other children.
Through design, maintenance and the operation of our facility, we have taken every reasonable step to control these risks. However it is impossible to eliminate these risks completely and parents and carers must recognise and accept these risks when visiting our centre and using our play facilities.
Rules of Play
To ensure the safety of all children, not just those in your care, we request you read and abide by our rules of play statement. This is designed to encourage friendly and kind play throughout the centre and helps to make the environment a happy and safe one for everyone.
It will be the personal choice of each visitor or team member to decide whether they wear a face covering. We kindly ask that our visitors respect the personal space of other visitors and our staff.
While we could legally allow 100% of our visitor capacity, we have taken the decision to continue with our limited visitor numbers so that our guests can enjoy a more comfortable experience. We will be limiting visitor numbers to a maximum of 75% of venue capacity to enable social distancing.
We open doors and windows at every opportunity and within the centre we have a fresh air fed air con system. The centre is a well ventilated, airy space. Our café and play area zone has 100% fresh air supplied through a system of ducts and ceiling diffusers to reach all areas.
Constant Cleaning Throughout the Day
Team members constantly clean throughout the day paying particular attention to the areas touched most often which have been assessed and recorded. These are cleaned at a higher frequency and documented.
Out of Hours Cleaning
As part of the everyday processes at our centres, a daily cleaning regimen takes place.
Hand Sanitiser Units
Hand sanitisers is available throughout the centre for customer use.
Drinks and Snacks can be ordered at the cafe counter. We are a cashless venue and will only be taking contact-less payments at the cafe counter.
On-line Pre-Booked Visits
To guarantee your visit we still advise you to pre-book your entry ticket online. With our limited capacity our tickets do sell out so please plan ahead to avoid disappointment.